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Sold simply. With care.

So, what's HofVan Real Estate Group's story? (Glad you asked).

For too long, REALTORS® in Vancouver have relied on the same recycled approach to an ever-changing market. But in a fast-moving world, things are different now, and clients demand — and deserve — more than ever. That’s where we come in. We’re a different breed of REALTORS® . We’re not scary. We’re not sharks. We won’t leave you in the lurch. We listen, listen — then listen some more. That way, we don’t show you properties that aren’t right for you, or list your house at an unreal price. And on top of that, we’ve mixed modern technology and personability to create a new type of Real Estate Group. We aren’t happy unless you’re blissfully-over-the-moon happy.

HofVan doesn’t believe in just selling properties. We build relationships, problem-solve, and make dreams come true. Too much for our team to promise? No. It’s what we do, every day. But in this day of the service-first industry, now more than ever, it’s important for us to put a stake in the sand, and tell you what you should be expecting from your REALTOR®.

First of all, here’s what we don’t do: sign with you; show you a few properties, tell you to pick; subtly pressure you into a wrong-fit sale; and leave the mortgage and legal details to you. With all this in mind, we’ve actively dissuaded clients from accepting an offer or buying a property if the fit wasn’t right. We don’t show properties objectively: you’re paying for our expertise — of course we’re subjective, and of course we’re on your side.

We’ve got real estate DNA in our veins. Our founding partner, Heather, grew up in a Vancouver real estate family, helping her parents buy, sell and manage rental properties. She’s been in the Vancouver real estate marketplace for 19 years, and has lived in Burnaby for 39 years. Her partner (and son) Brandon grew up surrounded by the world of real estate, and they know the right and proper way to do it. Our years of experience are reflected in HofVan — HomesOfVancouver — where we proudly help you buy and sell.

It sounds like a lot, but we don’t believe working in any other way. Welcome to HofVan, the new way — and the right way — of approaching real estate.

Heather Mah

heather@hofvan.com | 604 719 7684

Heather’s genuine concern for her clients coupled with strong ethics and creative problem-solving are her personal hallmarks. “Working to Exceed Client’s Expectations” is the philosophy that motivates and drives Heather to continuously provide exceptional customer service. Creating customized marketing plans, Heather asks questions, listens to your needs, your wants and works together to find the best solution to sell your home and/or find you a new one.

Born and raised in Vancouver into a family of real estate investors, she obtained a business degree from SFU in Marketing, achieved a career in sales, project management and the legal field, before turning her strengths and experience into becoming a full-time real estate agent in 2005. She provides a wide spectrum of real estate services: working with seniors, downsizing, estate sales, first-time home buyers, upsizing, and investment properties. 

Heather’s award winning service is due to the dedication and commitment to her clients that combines patience, respect, strong market and community knowledge, an unsurpassed work ethic and a genuine passion for real estate. She is renowned for her attention to detail, tenaciousness, determination, strong negotiating skills and a willingness to go the extra mile — these are the differentiators that set her apart.

“Selling or buying a home can be a complicated process, but finding solutions is what I do best. I negotiate on behalf of my clients to ensure they get the ideal outcome. I believe in the motto ‘Experience Excellence’ and work hard to make that come true, every day.”

Brandon Chow

brandon@hofvan.com | 778 889 4782

Brandon’s nurturing, patient nature is ideal with clients who are buying a home for the first time, seniors looking to downsize — and everyone in between. He understands that excitement and nerves come with such a major undertaking. He knows how to smooth the process and make it simple to understand.

He loves being the leader of a client’s journey in selling a home, or finding a new one. Brandon knows home is where you start your day, and where you end it — and just how important it is to be happy that you’re there.

With his diverse education at the University of British Columbia, University of Victoria and BCIT, Brandon brings innovative ideas to real estate. Brandon’s past experience working as a client coordinator has given him the skills to ensure his clients have confidence when purchasing or selling their home. Having grown up in Burnaby and now living in Vancouver, Brandon has a strong appreciation for the communities of the Greater Vancouver Area. When he’s not working, Brandon explores the creative side of life through theatre, choir, and writing.

“Purchasing or selling a home is one of the biggest decisions in your life. Every client is unique, and I pay attention to their needs and dreams. I do my best to help my clients make their vision a reality.”

Don’t just take our word for it.

"We are lucky (and smart) enough to have had Heather as our agent on two sales and two purchases so far. In between searches, she talked us through our occasional temptations to sell our condo and made recommendations on renovations. When it was the right time to trade in our tiny condo for a townhouse, she sprang into action. We had a quick turnaround in getting our place ready to stage and when we listed, Heather had everything ready (including professional photos and measurements and strata docs) for any interested buyers. She helped us keep our showings to a minimum (we have a toddler) and set us up for multiple offers. A week after listing, we received seven offers and $36K over our asking price, thanks to Heather’s time and effort. We’re ecstatic!"

R.S.HofVan Client

"I would like to thank Heather for helping me through the purchase and sale of my first property. She was there every step of the way, answering my questions and providing advice. Thanks to Heather, it was a smooth and efficient process. She truly cares about her client’s satisfaction and will go above and beyond. Heather is definitely the BEST REALTOR® in the city and I would highly recommend her to anyone navigating the crazy Vancouver real estate market!"

J.V.B.HofVan Client

"Heather did a fantastic job of selling our rental property. We were amazed at how quick it was — it sold in five days and at a great price. She is a very cheerful, controlled, conscientious, professional and positive person. We will recommend her to our family, friends and to anyone else looking for a real estate agent. Heather works with you – we never felt pressured or rushed. When she was with us she focused on us at all times. We recommend Heather with no reservations whatsoever. We will definitely use her excellent services again in the future."

S.D.S.HofVan Client

"I worked with Heather for the first time a couple of years ago when I purchased my property. This time around she and Brandon helped me sell the property. Heather is the most hard working professional I’ve ever worked with. She brings a wealth of knowledge and experience, and pays great attention to detail. I will not hesitate to work with her and Brandon again, or recommend them to anyone who needs help buying or selling properties."

Y.L.HofVan Client

"Heather more than fulfilled our expectations. We owned our Burnaby home for more than forty years, and were emotionally attached to it. Heather dealt with any issues in a caring and professional manner — especially when my husband was very apprehensive about the whole process. She walked him through every concern with late-night phone calls and coffee shop meetings! I would recommend Heather to anyone looking to buy or sell their home, as her professionalism and warm personality make it a pleasure to work with her."

S.D.HofVan Client

"Heather sold my mother's house after her passing. Throughout the process she was helpful and considerate; there was significant emotion involved. The advice she gave for preparing the house for sale was practical and informative. Her enthusiasm and hard work were really appreciated. Heather’s professionalism and honesty made working with her so easy. I have no hesitation in recommending her as a real estate agent."

R.K.HofVan Client

"My mother worked with Heather to sell her condo near UBC. She was so delighted to finally find someone she could count on to represent her best interests. Heather used her highly professional skills to sell my mother’s property within two weeks of the listing date. If you want a REALTOR® who is articulate and caring, has integrity, will advocate in your best interests, address your concerns, and will go above and beyond to serve you, Heather Mah is the one."

W.C.HofVan Client

"Integrity, honesty, and professionalism — if you value these three characteristics in a person, then you’ve found the right agent. We were very fortunate and blessed to have Heather and her son, Brandon, by our side during our experience purchasing a home. As young and inexperienced first-time home buyers, we had no idea what to expect in the rapid, crazy Lower Mainland condo market of 2018, where prices were going up by tens of thousands dollars per month! Heather’s expertise and insights were highly valuable. She helped us set realistic expectations and provided us with tips and guidance along the way. She taught us what to look for in the surroundings, buildings, and units, as well as what were the critical documents and contents to read. She always put our interests first. On multiple occasions, Heather was late for family events because she really wanted to show us the condos so we didn’t miss the opportunity. Heather and Brandon’s honesty, integrity, and professionalism make them role models in their profession."

L.Y.HofVan Client

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